Shipping policy
Processing Time
In-Stock Items: Orders will be processed and dispatched within 1–2 business days.
Made-to-Order Items: These are clearly marked on product pages and may require an additional 2–3 weeks for crafting.
As our jewellery is handmade with care, please note that processing times may vary depending on the size of your order. You will receive an email with tracking information once your order has been dispatched.
Shipping Policy
We are committed to delivering your orders efficiently and securely. Below are the details of our shipping options, delivery times, and important information about duties and taxes.
UK Shipping
| Service Type | Cost | Delivery Time |
| Free Standard Delivery | FREE on orders over £50 | 2–4 working days |
| Evri 48 | £2.99 | 2–3 working days |
| Evri 1st Class | £3.99 | 1–2 working days |
Ireland and EU Shipping
| Service Type | Cost | Delivery Time |
| International Tracked | £9.99 | 3-5 working days |
Included Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
USA & Canada Shipping
| Service Type | Cost | Delivery Time |
| International Tracked | £9.99 | 6-7 working days |
International Shipping
| Service Type | Cost | Delivery Time |
| International Tracked | £9.99 | 6-7 working days |
Included countries: Hong Kong SAR, Japan, Malaysia, Singapore, South Korea, United Arab Emirates, Norway, Switzerland, Canada, United States, Australia, New Zealand
Shipping Delays
While we strive to deliver your handmade jewellery as quickly as possible, please note that shipping delays may occur due to high demand, adverse weather conditions, or courier issues. We appreciate your patience during busy periods, especially around holidays.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for any delays or lost packages due to incorrect or incomplete address information.
Duties and Taxes
UK Orders:
No additional taxes or duties apply for orders delivered within the UK.
Ireland, EU, USA, Canada, and International Orders:
Import duties, taxes, or customs fees may apply and are the responsibility of the customer. These charges are not included in your order total or shipping fees.
How It Works:
When your package arrives in your country, your local customs office will notify you if any fees are due. Payment of these charges is required before delivery.
Helpful Tip:
If you have questions about potential customs fees, we recommend contacting your local customs office for more information prior to placing your order.